Reference

How rajatoti Handles Your Personal Data

This Privacy Policy explains exactly what data rajatoti collects from your account, how we use it, and the steps we take to keep it secure — whether you deposit via DANA, OVO or GoPay, or access the platform from Palembang on a mid-range Android.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device data clarityYour rights to access and updateContact us to request changes

Explore the Lobby Read FAQ

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to review what data we hold, correct an error, or raise a concern about how your information is handled, our support team is the right place to start. You can reach us through live chat, email or the in-app help desk — all three channels connect you directly to the team that manages account and data requests. We aim to acknowledge privacy-related requests promptly and resolve them in line with applicable data-handling obligations.

What We Collect and Why We Use It

rajatoti Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide at registration — your name, email address, phone number and date of birth. When you connect a payment method, we record the wallet type (DANA, OVO or GoPay) and the transaction reference so

1
we can verify deposits and process withdrawals accurately. We do not store your full e-wallet PIN or password at any point. We also collect technical data automatically: your device type, browser version, IP address and session activity. This helps us detect unusual login patterns and keep
2
your account secure. We use your data to process transactions, run account verification, respond to your support requests and, where you have opted in, send you relevant account updates. We do not sell your personal data to third parties. Where we work with payment processors or
3
identity-verification partners, those partners are bound by data-handling agreements that restrict how they may use your information. Data retention periods depend on legal and regulatory requirements applicable in the regions where our services are available. You can request a copy of your stored data or ask
4
us to correct inaccurate records at any time through the support channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at rajatoti is built around the practical realities of mobile-first account access — fast logins, wallet connections and session continuity all handled without compromising the safety of your stored details. Here is how each area works in practice, from cookies to account retention.

Cookies and Device Tracking

We use session cookies to keep you logged in across browser tabs and remember your wallet preference between visits. You can clear cookies via your Android browser settings; this will reset your session but not delete your account data.

Account Security Measures

Login attempts are monitored for unusual patterns — repeated failures or new-device access trigger an OTP verification step sent to your registered phone number. This applies whether you use DANA, OVO or GoPay as your linked wallet.

Data Retention and Deletion

We keep your account data for as long as your account is active and for the period required by applicable rules in supported regions. Once that period ends, data is removed from active systems. Request early deletion via support if your account is closed.

Requesting Changes to Your Data

To update your registered email, correct a name mismatch, or request a full data export, contact our support team through live chat or email. Wallet-linked records tied to completed transactions cannot be altered but can be explained on request.

Common Questions About Your Data and Rights

These are the questions we get most often about how rajatoti handles account data, wallet information and user rights. If yours is not here, reach us through live chat or email and we will respond directly.

We collect your name, email, phone number and date of birth at registration. When you link DANA, OVO or GoPay, we also store the wallet type and transaction references needed to match deposits and withdrawals to your account.

We do not sell your data. Where we use third-party payment processors or identity-check partners, they operate under data agreements that limit how they may handle your information. We do not pass data to advertisers.

Contact our support team via live chat or email with your registered account name. We will confirm what data we hold and, where the records are editable, apply corrections promptly. Completed transaction records cannot be altered.

We retain your data while your account is active and for the period required under rules applicable in supported regions. After that window closes, data is removed from active systems. You can ask about the specific period via support.

Wallet references tied to completed transactions are kept for the legally required retention period even after account closure. We do not store your full wallet PIN. Once the retention period ends, those records are purged from our systems.

Send the details to our support team by email or live chat. Describe the specific concern and include your account name. We will review the case and respond with the relevant information about how your data was handled.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBadminton Indonesia Open Bet InfoAbout Us

How rajatoti Handles Your Personal Data

How to Contact Us About Your Privacy

How We Protect and Manage Your Information

Cookies and Device Tracking

Account Security Measures

Data Retention and Deletion

Requesting Changes to Your Data

Common Questions About Your Data and Rights

01 What personal data does rajatoti collect when I open an account?

02 Does rajatoti share my data with other companies?

03 How can I see or update the data rajatoti holds about me?

04 How long does rajatoti keep my account data?

05 What happens to my DANA or OVO wallet data if I close my account?

06 How do I report a concern about how my data has been used?

Privacy Policy

Related pages

Related pages