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What You Agree To When You Use rajatoti

These terms set out the rules between you and rajatoti — what we expect, what you can count on, and how your account, deposits, and access through DANA, OVO, or GoPay are handled.

Account holder rulesDANA, OVO, GoPay wallet useDeposit and withdrawal conditionsAccess by eligible regionContact and dispute paths
rajatoti What You Agree To When You Use rajatoti
HOW WE HANDLE IT

Account Security, Data and Your Rights Under These Terms

We handle your account data, session records, and wallet transaction history in line with what these terms describe. Here is how we approach four areas that matter most to account holders.

Account Data Retention

We keep account records — including DANA, OVO, and GoPay deposit logs — for as long as your account remains active and for a period after closure as required by applicable rules.

Wallet Verification Steps

When a withdrawal is requested, we verify the wallet name on your DANA or OVO account matches the name registered to your rajatoti account before releasing the amount.

Cookie and Session Use

We use session cookies to keep your login active across your mobile browser. You can clear these at any time through your browser settings; doing so will end your active session.

Requesting Account Changes

To update registered wallet details — such as switching from OVO to GoPay as your primary withdrawal method — contact support via live chat with your account ID and verification step completed.

TERMS HELP CHANNELS

How to Reach Us About These Terms

If any clause is unclear or you need to raise a concern about your account under these terms, our support team handles queries through the channels below. Have your account ID and the relevant transaction reference — including any DANA, OVO, or GoPay transfer ID — ready so we can look up the details quickly.

Live Chat Start a live chat from your account dashboard. Quote your transaction or wallet reference — DANA, OVO, or GoPay — so the agent can pull up the correct record without delay.
Email Support Send a detailed message to our support address found in the Help section. Include your account ID and the specific clause or transaction you are querying for a faster written response.
Help Centre Our Help Centre holds written answers to common terms questions — account suspension rules, wallet verification steps, and how withdrawal holds under these terms are resolved.

Common Questions About These Terms

These are the questions we see most often when account holders read through the terms. Each answer points to the specific rule or process that applies.

Yes. Every wallet transaction — DANA top-ups, OVO transfers, GoPay payments — is an account action covered fully by these terms from the moment you confirm the transfer in your wallet app.

We post a notice in your account notification area before any material change takes effect. Continuing to use the platform after that date means you accept the updated version.

Access and eligibility depend on local law. If the service is restricted in your region, these terms do not override that. Check whether access is permitted where you are before using the account.

Contact live chat or email support with your account ID and the DANA, OVO, or GoPay transfer reference. We will review the record and reply with findings under the dispute clause in these terms.

Account records, including wallet deposit logs, are held while your account is active and for a set period after closure as outlined in the data retention clause of these terms.

It means we will verify your withdrawal wallet — DANA, OVO, or GoPay — against the name on your registered account before processing. Mismatched details will hold the withdrawal until verification is completed.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.